PRIVACY POLICY
This privacy notice discloses the privacy practices for grayrandolphwines.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data. Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (707) 590-4056
SHIPPING POLICY
By placing an order for an alcoholic beverage through grayrandolphwines.com, you formally represent that you are at least 21 years of age and that the intended recipient of the shipment is at least 21 years of age.
Additionally, all shipments of alcoholic beverages within the United States require an adult signature at the time of delivery. No wines can be left on porches or doorsteps. Therefore, we recommend that a daytime/business address be provided for wine shipments.
Winter and Summer Shipping
When states across the country are experiencing temperatures higher than 75 degrees, or are near or below freezing, we hold shipments to avoid compromising the quality of the wine.
We evaluate safe shipping methods depending on local departing temperatures, time and temperature in transit and arrival temperatures.
Please feel free to make orders over the winter and summer months, and we will store your order, free of cost, until appropriate temperatures arrive.
Return Policy
Gray Randolph Wines guarantees quality products and service. Your satisfaction is our first priority. If you are dissatisfied with your order, please contact us within 30 days of receipt of your order for assistance.
TERMS & CONDITIONS
By accessing the Grayrandolphwines.com, you agree to the terms and conditions appearing in this document and you accept our Privacy Policy.
State Restrictions and Limits
Many states restrict the amount of wine a consumer can have shipped from a winery or all wineries in aggregate. By placing an order on Grayrandolphwines.com you formally represent that you have not exceeded any of your states limits on aggregate purchases and/or shipments.
Age Restrictions and Signature Requirements
By placing an order for an alcoholic beverage through Grayrandolphwines.com , you formally represent that you are at least 21 years of age and that the intended recipient of the shipment is at least 21 years of age. Additionally, all shipments of alcoholic beverages within the United States require an adult signature at the time of delivery. No wines can be left on porches or doorsteps.
If there is anything you do not understand, please email your inquiry to gray@grayrandolphwines.com